TERMS

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

USE LICENSE

a. Permission is granted to temporarily download one copy of the materials (information or software) on Clean Homes & Co.’s web site for personal, non commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  1. modify or copy the materials;
  2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  3. attempt to decompile or reverse engineer any software contained on Clean Homes & Co.’s web site;
  4. remove any copyright or other proprietary notations from the materials; or
  5. transfer the materials to another person or “mirror” the materials on any other server.

b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Clean Homes & Co. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

DISCLAIMER

The materials on Clean Homes & Co.’s web site are provided “as is”. Clean Homes & Co. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Clean Homes & Co. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

LIMITATIONS

In no event shall Clean Homes & Co. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Clean Homes & Co.’s Internet site, even if Clean Homes & Co. or a Clean Homes & Co. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

REVISIONS AND ERRATA 

The materials appearing on Clean Homes & Co.’s web site could include technical, typographical, or photographic errors. Clean Homes & Co. does not warrant that any of the materials on its web site are accurate, complete, or current. Clean Homes & Co. may make changes to the materials contained on its web site at any time without notice. Clean Homes & Co. does not, however, make any commitment to update the materials.

LINKS

Clean Homes & Co. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Clean Homes & Co. of the site. Use of any such linked web site is at the user’s own risk.

SITE TERMS OF USE MODIFICATIONS 

Clean Homes & Co. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

GOVERNING LAW

Any claim relating to Clean Homes & Co.’s web site shall be governed by the laws of the State of Western Australia without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

BREAKAGE & LOSS POLICY

Clean Homes & Co. must be notified of breakage or loss during cleaning within 48 hours of service, by email or phone. Once Clean Homes & Co. receives the notification, a form will be sent to you to be filled out. Please note that this form must be returned completed within 30 days of when the incident occurred.

200% GUARANTEE

Clean Homes & Co. must be notified within 48 hours of service, by email or phone, in the event that the customer is not satisfied. On receipt of the notification, A cleaning team will be sent to re-clean areas of concern. Re-cleans must happen within 7 days of last service. Customers are eligible for a refund if they are still unsatisfied after the re-clean. Customers must notify Clean Homes & Co. of their refund request within 48 hours of the performance of the re-clean.

Unsuitable Booking Specifications

Clean Homes & Co. advise customers on choosing hourly cleaning services for houses that are especially dirty or large (with respect to other houses of the same number of bedrooms and bathrooms).  In the case where customers have selected a fixed-price cleaning option but their house is especially dirty or large (with respect to other houses of the same number of bedrooms and bathrooms), Clean Homes & Co. reserves the right to amend the customer’s booking to an hourly cleaning service as they see fit.